Frequently Asked Questions (FAQ)

Have a question, see if we have an answer for you here!


What’s your return policy?

Return any of our products--no questions asked--within 7 days of purchase. We even pay return shipping. If the product is found faulty, we will try to exchange it or, in some cases due to manufacture policy, we may have to send it out for repairs, so it can be situational, depending upon the manufacture's policy.

Our lesson policies are very clear, so please email us for a copy of those.


Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions via email at sales@innersoundstudio.com

Please allow up to 24 hours for a response during our business days, which are Monday through Saturday.